Recover account

Write to customer support and they will answer your question.

Please explain in more detail, in what sense do you want to renew your nickname?

I haven't played CS for a long time, all the mps and the level disappeared as well as things. Is it possible to somehow return the MP level and things?

I haven’t played CS for a long time and my level and MP items have disappeared. Is it possible to somehow resume this?

A player who does not connect to the game servers for more than 30 days receives the status 'inactive' and it is assumed that the player no longer plays; the statistics of this player are deleted from the STATS-ONLINE database for its optimization. If you do not want to be removed from the database, try to connect to the game servers at least once every 30 days. Statistics are deleted completely without the possibility of recovery. Also, your skins and things have a time limit (120 days) after the end of this period they disappear, even if you don’t play, time still goes by!

Hello! How do I renew my account yesterday, I played normally, today I log in and it won’t start, I downloaded another KSS and I want to return everything back. Help please.