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Request rules
- • Support deals only with issues related to the MarcoPlay.com resource
- • It is forbidden to solve more than one problem in support for the same application. To solve another question or another problem, create a new application
- • Applications containing obscene, rude language or insults are not accepted
- • Correctly formulated your question will allow you to quickly and accurately resolve your question
All support tickets that do not meet the rules can be deleted or left unanswered
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- Department
The technical support department deals with solving technical problems or providing technical assistance to customers related to the resource.
The financial department deals with orders, payment procedures and other issues related to finance
The moderation department belongs to the resource moderators. All applications sent to the moderation department are sent to the moderators for consideration.
- Ticket subject
- Your Email
- Detailed description of your request
Working hours
- Open daily:
Mon-Fri: from 9:00 - 21:00
Sat/Sun: from 10:00 - 15:00
The rest of the time the schedule is irregular
- We approach each issue or problem individually to achieve the most effective result.
